How to Edit Matter in a Boq and Upload for Etender

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Solutions for common errors in eprourement, e tender portals

Trouble in enrollment / Registration in Eprocurement Portal of NiC

• Mismatch in user basic information Error eProcurment

  

  Mismatch in user basic information. Please contact ambassador - Error eProcurment.
  

  ane: There is some error in login id, please make sure to enter correct login id, the login id is case sensitive.

  2: This login id was not created on this portal at all, delight note that separate registration is required on each portal the login id created other portals of Nic will not work and volition show y'all this error massage hence do a new registration if non already registered.

• Your Enrollment process is completed eProcurement

  

  Your Enrollment process is completed. Please correct password blazon - Error eProcurement

  This fault appears if countersign for your login id was already generated but y'all are selecting New User at the time of resting the countersign. Please select Forgot Password option instead of selecting new user and try again.

  The new user selection is selected merely for that login id whose the countersign has not been generated ever.

• Invalid login ID, Kindly check

  

  Invalid login ID, Kindly bank check in eprocurement

  This error indicates that you are not using correct login id format. Make sure the login id which is adequate on this portal is email id format (eg: bidder@gmail.com).

  If you lot are using just a name or any number then it will not accept.

• Your Verification code has been expired eprocurement

  

  Your Verification code has been expired. Please click on Generate / Forget countersign link grade the home folio and echo the process

  This error appears due to two possible reasons.

  one: The verification lawmaking (otp) is being entered very belatedly by you. Brand sure to enter the Otp within 5 mints.
  If Otp is being entered within fourth dimension only still getting this mistake then the option no. two should exist tried.

  ii: While generating the password you might be pressing enter key subsequently filling login id and captcha. However you are advised non to use Enter Key but utilize your mouse to click on transport verification lawmaking push so enter OTP.

• Your Session in the client area has expired - Eprocurement

  

  Your Session in the customer surface area has expired. A session volition time out afterwards 20 minutes of inactivity

  This trouble appears due to beneath 2 reasons.

  1: Firewall Restriction your Network.

  2: System Security Antivirus may be blocking the site.

  3: Network Connectivity issue.

  For Assured Solution Contact on our help line number. The problem will exist resolved through Remote Support.

Trouble Related to login, DSC (Digital Sining Certificate) Mapping / registration on eProcure

• Failure! This Certificate is already enrolled with another login id.

  

  "Failure! This Document is already enrolled with another login id"

  error appears at bidder and dept end both. The dsc which y'all are trying to map is already mapped with any other login id on the same portal. Please utilise the same login id past which it is mapped for more than details may phone call on our helpline number.

• Failure! Document is already used by some other user.error on eProcurement

  

  Solution: This error appears at applicant and dept end both. The dsc which you lot are trying to map is already mapped with whatsoever other login id on the same portal. Please use the aforementioned login id by which information technology is mapped for more details may call on our helpline number.

• Please check you accept inserted correct certificate, which is mapped for the user

  

  Please check you have inserted correct certificate, which is mapped for the user

  Error on eprcourement appears due to below given possible reasons.
  1: Incorrect dsc is inserted in system. Make sure to insert right dsc which is currently mapped with this login id.
  2: The dsc is not beingness detected by the system. Reinstall your dsc driver and try again.
  If to a higher place both are right so organisation settings need to be check. Phone call on our helpline number for instant remote support.

• System is unable to identify the certificate Please verify the document inserted

  

  The Organisation is unable to identify the certificate Please verify the document inserted mistake appears due to below given possible reasons

  1: Incorrect dsc is inserted in system. Make certain to insert correct dsc which is currently mapped with this login id.
  2: The dsc is not being detected past the system. Reinstall your dsc commuter and endeavour again.

  If above both are correct and then arrangement settings need to be check. Call on our helpline number for instant remote support.

• The Dsc details are not appearing while mapping on eProcurement Portal.

  

  Solution: This problem appears due to below two possible reasons.

  1: The Browser y'all are using does not support java (like Firefox, Google Chrome etc.) As you can run into in this above screen the browser is Firefox hence java plug-in is non running and certificates are not actualization. Make sure to use Internet Explorer to login.

  2: If cyberspace explore is being used and however not getting the certificate then check whether Coffee is install in your organisation or not. Also prefer using 32 scrap latest java.

  If browser and java both are correct still not getting the certificate details to map and then cheque for the Dsc commuter. If it is installed in the arrangement then the certificate should announced to map.
  If however not appearing and so contact on our helpline number for remote aid.

• login Push button is appearing in eprocurement

  

  The login Button non appearin in eprocurement portal

  Solution- login Button is appearing on eprocurement portal dues to beneath possible reasons.
  1: Incorrect Browser: Yous might be using Google Chrome or Mozilla Firefox or any other browser which does not support java whatever more than. Brand sure to apply Internet Explorer only equally internet explore only supports the coffee at present.

  ii: Java Issue: The java may non be installed in your system or incompatible coffee is installed in your system. Make sure to check for the java in your system if not installed and so install latest coffee (JRE) in 32 bit then try to login once again.

  If higher up both things are ok yet getting same event then CALL on our Helpline Number for INSTANT REMOTE SUPPORT.

• Error at Login push : An Error appears at the Place of Login Push on eprocurement Portal. Class Not Found Exception

  

  "Error at Login button" problem is related to the coffee application running in your system

  1: Try Uninstalling and installing latest java in your system.

  ii: Add the portal Url in Coffee exception list.

  If however trouble is non solved then telephone call on our helpline number for Remote back up.

• Dsc Authentication Failed Error in eProcure

  

  Solution for "Dsc Authentication Failed Error in eProcure" problem appears due to blow three reasons

  1: The dsc Driver is causing the problem. Try to reinstalling the latest dsc driver.

  two: The Latest java version, try installing the older java version and effort again.

  iii: The browser or dsc certificate issue, effort to reset the browser and reinsert the dsc in system.

  If still problem is non solved then CALL U.s. on for instant Remote support.

Problem Related to BoQ (Bill Of Quantity)

• The basic BoQ validations are not complied BoQ1, please correct the issue

  

  The basic BoQ validations are not complied BoQ1, delight correct the issue.
  Solution: This error appears due to diverse possible reasons.

  i: The basic boq format is modified/changed.
  2: The formula issue at whatsoever cell or column.
  3: Required Row or Column me exist deleted.
  This mistake massage is common for any kind of issue with boq and it is requires thorough check. If you are getting this error on your BoQ while saving or validating so it is better advisable to call the states and become your boq checked remotely.

• Cavalcade 'Thou' should either incorporate a formula with default value as nada or blank at row 17

  

  Sol: This effect appears at dept. user cease while uploading the boq on eProcurement portal. Dept. user is filling some value in One thousand column which are supposed to be kept blank and applicant will enter his Rate in these Cells while submitting the bid.

  Note: M column is reserved for the bidder and dept. user should keep information technology blank. If some formula are necessary to be kept in this cells then sure changes are required to exist fabricated in the corresponding jail cell. For any such modification please contact to the helpline number for immediate on call support / remote back up.

• Please Enter the Bidder Proper name for the Cell B8 Name of Bidder/Bidding/ Firm / Visitor: in the Sail BoQ1

  

  Solution: This fault appears at dept and bidder terminate both.
  The dept user may get this fault while trying to save or validate the BoQ subsequently protecting.

  Notation: Once BoQ is protected then it volition behave for the bidders hence detp user should Ignore this error and upload the boq. The validation at Dept finish is only required earlier protecting the boq.
  The Bidder may become this error while filling this rate in boq and it could be because of beneath possible reasons.
  one: The Visitor name is not filled by the applicant and trying to save or validate the boq. Make sure to fill the company proper noun and then salvage or validate.
  2: The Cell B8 is protected by the dept. my mistake hence bidder is non able to fill anything that cells and this mistake appears while validating or saving. The bidder should contact to business organisation tender inviting say-so in this regard.

• BoQ file is protected/Unable to read Boq File

  

  boq file is protected/unable to read boq file

  Why "unable to read boq file mistake" does appears.

  This problem appears due to the coffee (JRE) which is running on your system. The java is actually blocking boq file to be uploaded hence portal throws error as boq file is protect and unable to read boq file.

  How to solve this boq file is protected

  The trouble is actually related to the coffee awarding which is running in your organisation. The portal first throws and fault phone call awarding blocked by java security then it shows this unable to read the biq file error.
  To solve this error we need to work on java application.
  The all-time practice which is suggested to solve this "boq file is protected error" is to uninstall the java from your system and install it proceeds. Subsequently installation restart your system then try to upload the boq file.
  This should ready the boq file protected error however it may non work for some systems every bit there might be some other factors causing the boq file as protected or unreadable.
  The factor which may also crusade this Boq file is protected and unable to read the boq file are every bit under.
  1: The java may be thronging this from its history or enshroud.
  2: The browser may be thronging unable to read boq file from history.
  3: Any security application (Anti-Virus awarding) may be causing this boq to exist read as protected.

  Side by side level solution for firl is protected and unable to read this boq file: br> If after reinstalling coffee version did non set up the problem and so it is required to be checked remotely to place the other root cause.
  You are advised to contact us for immediate written report support and then that boq file tin can be uploaded on fourth dimension .

• Delight fix the Auction first Date / Time Column format as Text for S. NO ane

  

  The mistake appears at the time of preparing Template for Auction. It is related to the organisation engagement and time format. Alter the format as English(United land) under Region. If still problem appears call on our helpline number.

• Bidder BoQ condition does not comply

  

  Applicant BoQ status does not comply is a common error

  error appears at bidder and dept end both due to below possible reasons.
  i: For applicant:
  A: The rates are not filled properly according to the type of boq template.
  B:The company name is not filled by the bidder.
  C:The boq file itself may have some issue.
  Note: Bidder should make sure to bank check for all these possibility all are ok only notwithstanding getting error or not able to identify bodily problem and then may call u.s. for support.
  2: For Section user:
  A:Any colomn may be deleted or inserted.
  B:Required formula may be missing.
  C:Wrong date type is used.
  D:The bodily format of boq may be modified.
  At that place are various other possibilities which may result in this error. Dept user should check thoroughly for any such errors if nevertheless not rectified phone call on our helpline number for instant support.

• Row 12 is reserved for organisation employ. Please do not alter it in Sail BoQ1

  This mistake appears at the time of uploading the boq at dept stop. It is because of modification in number sequence in row number 12. Make sure non to modify the sequence of this row as it is resaved for the system apply.

• Mistake institute in whatsoever i for the following cells at row: '14' quantity or units or totalMmountWithougTax formula. All of these cess should contain value or All these Cells should be blank.

  

  The trouble appears due beneath possible reasons.
  1: Incorrect value is entered in whatsoever cell.
  ii: Some cells are filled by the dept which are not supposed to exist filled.
  3: Formula missing for the required column.

  Few other possibility are there, the dept user should bank check for all such possible mistakes if still result non rectififed then call on our helpline number for instant help.

• Error found in any one for the following cells at row: '13' quantity or units or totalMmountWithougTax formula. All of these cells should incorporate value or All these Cells should be blank.

  br>
  

  The problem appears due beneath possible reasons.
  The trouble is related to the BQQ file you lot are trying to upload.
  1: Incorrect value is entered in any prison cell.
  2: Some cells are filled past the dept which are not supposed to be filled.
  three: Formula missing for the required column.

  Few other possibility are there, the dept user should check for all such possible mistakes if even so consequence not rectififed then call on our helpline number for instant aid.

• Please Enter the Basic Rate for atleast one particular in the canvass BoQ1

  

  ""lease Enter the Basic Rate for atleast one detail in the sheet BoQ" error appears due below possible reasons.
  1: Bidder is not filling rate for any item in Chiliad cavalcade. .
  2: There may exist multiple sheets in the aforementioned boq and bidder is filling merely one sheet. .
  3: The M column may be hidden in Particular Wise or Detail Rate boq hence bidder is not able to fill his rates. .
  four: The Boq is of Itme Charge per unit type and bidder is filling rate for few items only notwithstanding all items are supposed to quoted by the applicant in this type of boq.

• Delight remove duplicate ItemCoce highlight in Background Colour

  

  The trouble appears at the department user end while creating boq. The C cavalcade should be checked for duplicate items codes and make sure to proceed unique lawmaking for every single particular.

• Please set the Rate equally Bare value or Protect the Cell for S.No 1.01

  

  The trouble appears at the fourth dimension of boq creation, due to value filled past the dept user in M column which is supposed to be kept bare for bidders.
  If dept is willing to go on some fixed value for some items then required modifications should exist done in Template. For any such modification call united states of america for support.

• Selected file does not match with required file type. Please check the file

  

  This problem appears due file extension, if the file you are trying to upload is not matching with the file type mentioned by the dept on this section. For eg: portal testify .rar file and you are trying to upload a .pdf file or excel file. This fault may appear even with rar file even if the file is non converted properly.

  Make certain to upload the same file type which is mentioned on the portal. If it show file type as pdf then only pdf file should be uploaded.

  If uploading the same file blazon all the same getting the mistake then the upshot is related to the java or browser. This needs to be checked properly. CALL United states for the remote support.

• Please Enter the Basic Rate for S.No 1.02 in the Canvass BoQ1

  

  The problem appears due to not quoting rate for all times in Detail rate boq type. Brand certain to quote for all items.
  Or the Given Series number may be hiddedn by the dept which tin not be quoted past the bidder. In this example bidder demand to contact to Tender Invitng Authority.

• Run-Time Error '13' Type Mismatch

  

  The problem appears at bidder and dept ends both. The actual cause of this mistake is incorrect data type used past the dept while creating this boq. Dept user should make certain to utilize correct date type if problem persist telephone call our helpline number for firsthand support.

• Run-Fourth dimension error '1004':Unable to set the visible holding of the Worksheet class

  

  Run-Time error '1004':Unable to set the visible property error is related to the boq format, the actual format may have been changed or file is saved in dissimilar form or whatever column may accept been deleted or inserted. The tin can appear due to corruption of macros while saving the boq. The whole boq should be checked thoroughly, for support contact u.s..

Problem in File Upload on Eprocurement Portal of NiC

• File upload failed due to wrong file name. Please upload file with proper name as eProc_WorksCompleted.xls

  

  Solution: This error appears due to following two reasons.

  i: The file name is inverse and it is not matching with the fine proper noun required portal. Check the proper name of the file which is appearing on the same screen where y'all are uploading the file and keep the proper noun of your file exactly same.

  2: The file name may be right just nonetheless this error appears, it is due to either consequence at your browser or java configuration. In this case it is required to the arrangement properly. You may telephone call the states on our helpline number for instant remote back up.

• File sign/upload failed.Please bank check the file extension and upload in correct format.

  

  The problem appears due to follow possible reasons.

  1: The file extension is wrong: The File y'all are uploading is not in correct format like .pdf is required but y'all might be uploading some other format.

  two: The file is corrupted: The file may be in correct format simply it is not converted properly or may be corrupted while converting. In this case you lot may endeavor creating a new file then upload.

  3: The coffee may be causing the trouble, try uninstalling and installing the java.

  If notwithstanding consequence is non rectified then call on our support line for instant remote support.

• File is Not Signed or Uploading Signed Document Failed

  

  Solution for "File is Non Signed or Uploading Signed Document Failed" erocurement error appears due to following reasons.

  This Fault may appear at department and bidder end both at the fourth dimension of uploading any certificate on Eprocure portals.

  1: The user is non clicking the singing link given just likewise the Browse pick where the user have selected the file, Brand certain to click on singing link and enter your DSC pivot to sign the file first so only click on save or next button.

  two: The user might non be getting the DSC PIN option or portal is not asking to enter the dsc password even afterward clicking on the singing link, this may be due to browser issue.

  3: The user is clicking on singing link and getting file singed success massage but still getting this error once save or adjacent push button is clicked, this issue appear due to browser or java effect
  For such consequence or any problem related to document upload on eproucrement portal You may phone call u.s.a. on our helpline number for instant remote support.

• Mismatch found in uploaded OID documents Count

  

  Solution: "Mismatch found in uploaded OID documents Count" fault appears due to following reasons.

  one: The document uploaded under Other Important Document section is less or more than than the required number of files. Make certain to cheque the number of files asked in this tender as OID and only that much documents should be uploaded e'er single document should show equally bachelor.

  2: The Number of file may be the aforementioned under OID (Other Important Section) but still this mistake may announced in this case user should reupload those all files nether OID (My Certificate Section) and then try to freeze the bid again.

  iii: If still the problem is aforementioned so the browser or system settings demand to be checked.
  For such issue or any problem related to document upload on eproucrement portal Yous may call us on our helpline number for instant remote support.

• File is not signed properly. Attempt again..

  

  Solution for "File is not signed properly. Endeavor again" error appears due to post-obit reasons

  i: The file sing and upload option is non appearing at the page, it is due to the coffee outcome, some times the coffee plug-in does not initiate hence the option may not appear. In this case the java and browser both should be checked.

  2: The user is selecting the file through scan selection but not clicking singing link hence getting this mistake, User should brand sure to click on the signing link to sing the document with dsc first then click on save or next push.

  three: The file size may be too loftier, make certain to reduce the file size so try again
  For such event or whatever problem related to certificate upload on eproucrement portal you may phone call us on our helpline number for instant remote support.

• Java Heap Space Error in eprocurement

  

  How to resolve Java Heap Space mistake in eprocurment

  Problem while upload Technical or Fiancial Cover Documents.Java Heap Space error only appears due to the file size which y'all are uploading under technical or financial Cover on eprocure portal .

  Either the file size is Too high or your arrangement have depression memory available to upload even small file sizes. It is always advisable to proceed the file size as low as possible. If y'all are getting this mistake while uploading the file on eprocurment portal then try to reduce the file size showtime just make sure the reduced file should exist clear enough so that it can be read properly. If you have reduced the file size and it is under 100 Mb and nonetheless not getting this error and so your arrangement virtual memory needs to be increased manually. To relieve time yous may contact the states on our helpline number to the file uploaded easily.

  For this same file size issue you may become fault Called Java.Lang.Out of Memroy or Java Heap Infinite both these issue are aforementioned and caused by the file size just.

  For such issue or whatever problem related to document upload on eproucrement portal you may telephone call us on our helpline number for instant remote back up.

Problem Related To Java / Browser on Eprocurement Portal of NiC

• Application Blocked past java Security Error on eprocure portal while File Upload / Login

  

  Solution for "Awarding Blocked by java Security eprocurement"

  Error appears at the time of file upload or some time when trying to login on the portal.

  The problem is related to the java settings, you are advised to make sure the latest java in 32 bit is running in your system.

  If still this same error appearing the make sure to add this portal url (eprocure website url) in your java security exemption list then try again.

  If withal problem persists then browser/java /system setting needs to exist checked manually as such issue may appear to exercise organisation security as well some times..

  For such issue or any problem related to document upload on eproucrement portal yous may phone call us on our helpline number for instant remote back up.

• Files Verification and Validation in progress

  

  Files Verification and Validation in progress eprocurement file upload upshot

  This event mostly appears due to internet connectivity. Endeavour connecting with a different internet connection.

  If still the same problem appears then try reinstalling.

  If still problem is not rectified then telephone call on our helpline number for remote help.

• Certificate which is required for decrypting this tender is non available in the DSC/eToken. Please insert your eToken or Smart Bill of fare

  

  Certificate which is required for decrypting this tender is not available in the DSC/eToken. Delight insert your eToken or Smart Card

  Solution: This error appears due to below two reasons.

  1: The dsc has been changed / Renewed after publishing this tender- the tender can only be opened with old dsc. Please insert our old dsc and then proceed.

  2: The correct dsc is inserted past not been recognised past the portal. The organisation confirmation and dsc settings needs to be checked. You may telephone call on our helpline number for instant support.

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